FREQUENTLY ASKED QUESTIONS
What is a befriender?
A befriender is a regular friendly face who will visit you to spend some quality time with you.
What will a befriender do on a visit?
A befriender will tailor their visits to your needs and interests. They are there to listen and offer conversation and reconnect you to the community.
How often does a befriender visit?
Your befriender can visit you as often as you would like, the majority of members have 6 hours per week where others can have 14+ hours per week. Minimum time per visit is 1 hour.
Is it always the same befriender?
We believe clients would benefit more from having two or three befrienders to offer a variety of conversation and skills.
How do I pay?
We will invoice on a fortnightly basis which can be paid via cash, cheque or bank transfer.
What if I need to cancel?
We require a 24-hour notice to rearrange a visit (there is no charge for this). Visits cancelled within 24-hours are charged the full visit fee.
Does my befriender have a DBS check?
All befrienders have been DBS checked and have Public Liability Insurance.